News Release

Are You Adequately Covered For Fire Damage?

Cape Town fires rage as homeowners face the threat of losing everything

Have you ever really thought about what would happen if you lost your home and all your possessions in a fire? If you live in a fire prone area, you may have an inkling of the anxiety and strain of being ordered to evacuate your home, or watching helplessly as walls of flames engulf your neighbourhood, desperately hoping that it doesn’t reach your home.

Right now, a number of Cape Town families are facing the devastation of fire as emergency services struggle to contain a number of runaway fires on Cape Town’s South peninsula, fuelled by strong winds and high temperatures.

“Many people believe that the threat of a catastrophic event such as a fire or flood is far-fetched, and as a result neglect to properly insure their property and possessions for worst case scenarios. It’s evident in the fact that people rarely update their policies as they add new assets, or relook their property replacement values and sums insured over the years,” says Mandy Barrett of insurance brokerage and risk advisors, Aon South Africa.

“Consider these important questions – do you have sufficient cover to rebuild your home at today’s prices, or buy one of equal quality if you lost everything in a fire? Are you covered for the cost of demolition, site clearing and architect’s plans if your home was burnt to the ground? Asking these questions makes most people uncomfortable as the reality is that most of us don’t actually know in any real detail what the real cost of replacing our homes will be. You owe it to yourself and your family to know the answers to these questions,” says Mandy.

Ensuring that you have adequate insurance cover in the event of a worst case scenario is vitally important. “Financial times are tough and many households have reduced their sums insured in a bid to try and cope with skyrocketing living costs. What most forget to factor into their decision is the fact that you will most likely have to replace all your household content and possibly even the entire structure of your home in the event of a catastrophic event, such as a fire,” warns Mandy.

If you are under-insured, you may find yourself in a situation where you are only paid partially for a loss at claims stage. “Insurers call it the ‘average formula’ which means that if your property is under-insured by 50% for example, they may only pay you 50% of your claim. This easily happens where a home was bought a number of years ago. Many insure the structure of their home for the value that they purchased the property for or the current market value of the house, but as building costs escalate, the actual replacement cost – not the market value – could have appreciated to well beyond your insurance cover,” Mandy explains.

Savvy homeowners insure on the replacement value of the structure and its contents, Mandy adds.  “The replacement value covers a ‘new-for-old’ approach, which is why it is essential that the sum insured is adequate to cover the cost of rebuilding the same building at today’s prices, including associated costs such as municipal and professional fees in addition to debris removal.”

Take a close look at your insurance policy and get the assistance of your insurance broker to ensure that you are adequately covered. “Completing a comprehensive asset register of your home and all its contents on an annual basis is an invaluable exercise in this regard. Making a video inventory or taking pictures of your possessions is also a good idea,” says Mandy. “A documented record of everything that you own will ensure that you don’t miss anything and that there will be no disputes as to whether you actually had all the items you are claiming for. Keeping receipts or updated appraisals of your more expensive possessions, such as jewellery, is especially important,” she adds.

The services of a professional broker could well prove to be invaluable in evaluating your exposure to a catastrophic event, such as a fire. “A professional broker will be able to facilitate the making of a well-managed insurance programme that accounts for your unique needs and risk profile, while matching your available budget. Your broker will also be able to confirm exactly what you are covered for and whether any exclusions or special conditions exist on your policy. A broker can ensure that you are in good hands in the event of a catastrophe and that there are no surprises waiting for you when you claim,” concludes Mandy.

About Aon South Africa
Aon  South  Africa  is  a  leading  provider  of  risk management services, insurance   and   reinsurance   brokerage,  human  capital  and  management consulting, and speciality insurance underwriting. The company employs more than 1300 professionals in its 16 offices in South Africa with its head office in Sandton Johannesburg. Aon employs over 1800 people on the African continent.

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Aon plc (NYSE:AON) is the leading global provider of risk management, insurance and reinsurance brokerage, and human resources solutions and outsourcing services. Through its more than 66,000 colleagues worldwide, Aon unites to empower results for clients in over 120 countries via innovative and effective risk and people solutions and through industry-leading global resources and technical expertise. Aon has been named repeatedly as the world’s best broker, best insurance intermediary, best reinsurance intermediary, best captives manager, and best employee benefits consulting firm by multiple industry sources. Visit for more information on Aon and to learn about Aon’s global partnership with Manchester United.

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